It seems like you're in . Would you like to go to the ? Yes please! or No thanks!


Thanks for shopping at the NueVue Online Store. We want to make sure you have a rewarding experience while you’re exploring, evaluating and purchasing our products on the NEUVUE Online Store at You may contact NueVue by telephone on +44-1952-916200 from Mon-Fri 0900-1700, or by email at

As with any shopping experience, there are terms and conditions that apply to transactions. If you purchase a product via NueVue’s Store, these “Terms” apply to the sales contract between you and NueVue along with the “Warranty Conditions"

Our policies and procedures relating to the delivery of products are set out in this Section.

Shipping Prices:


We will arrange for the products you purchase to be delivered to the delivery address you specify during the checkout process, if the delivery address country/zone you want isn't list please connect and we'll try our best to add it for you..

We will use reasonable endeavours to deliver your products within 7 days following the date of the order confirmation; however, we do not guarantee delivery by this date.

We do guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within 2 working days following the later of receipt of payment and the date of the order confirmation.

We will deliver products to addresses on the UK mainland, the Eurozone, the USA, and other countries as detailed on our web site.


You have the right to cancel your order, return a product for any reason. To return a product purchased from NueVue please send your intent to return or cancel to us any time prior to the date 14 days after the date you, or a person indicated by you, acquired physical possession of the product(s). If you ordered multiple products in the same order, please send your intent to return to us any time prior to the date 14 days after the date you, or a person indicated by you, acquired physical possession of the last product in the order. To exercise these rights, you need only provide us with a clear expression of your intent to return a product. You can notify us by sending an email to On receipt of your e-mail, we will provide you with a Return Material Authorisation (RMA) number. Indicating this number clearly on the packaging of the goods you are returning will help ensure that your returns are processed quickly.

Once you notify us of your intent to return, simply return the product with the original receipt and original packaging to us within 14 days.


Once we receive the product we’ll provide you with a refund based on the original payment method within 7 days.

If the product is damaged, we may offset the amount of your refund by the diminished value of the product.

We will refund all costs paid by you associated with the product, except for any delivery costs.

We recommend that you use a tracking service when you return your product as proof of delivery.